- 01Data Collection
- 02Data Usage
- 03Data Retention
- 04Data Sharing
- 05Cookie Policy
- 06Your Rights
- 07Security Measures
- 08Protection of Minors
- 09Third-Party Services
- 10Policy Changes
- 11Contact
For any privacy-related queries, reach out to us via our Bengali chat.
We collect certain information when you create an account and use our services on JetBuzz. The sole purpose of collecting this data is to provide you with a better experience and to ensure platform security.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity-Related | Name, date of birth, NID number | During Registration & KYC |
| Contact Information | Mobile Number, Email | At Account Registration |
| Financial Information | BKash/Nagad Number | At the Time of Payment |
| Device Information | IP, Browser, OS | Every Session |
| Gaming Activities | Betting history, scores | While Playing Games |
Please Note
We only collect information that is strictly necessary. No unnecessary data is ever requested. We will never ask for your full bank account details or password.
Automatically collected information includes: your device's IP address, browser type, operating system, page visit times, and session duration. This information is used solely for platform improvement and security purposes.
JetBuzz uses your data only for specific, defined purposes. All such purposes are clearly listed below. Your data is never used for anything outside of this list.
You can opt out of marketing communications at any time. Simply contact our support team or use the unsubscribe link at the bottom of any email.
JetBuzz retains your data only for as long as necessary. Your information is stored while your account remains active. Even after account closure, certain data may need to be retained for a specified period to meet legal requirements.
- Account & identity data: 5 years after account closure.
- Financial transaction records: up to 7 years for legal compliance.
- Gaming logs & history: 3 years.
- Support communications: 2 years.
- Cookie data: up to 1 year.
Data Deletion Request
Once legal obligations have been fulfilled, you may request the deletion of your data. JetBuzz will process such requests within 30 business days.
JetBuzz never sells your data. However, in certain cases, limited information must be shared with third parties. In all such cases, those parties are bound by the same privacy standards as we are.
Our Commitment
Your data will not be shared with anyone outside the list above. Personal information is never sold or rented to advertisers.
JetBuzz uses cookies to enhance your experience on the platform. Cookies are small data files stored in your browser. See below for the types of cookies we use and which ones you can opt out of.
You can also manage or delete cookies directly from your browser. However, disabling certain cookies may affect how some features on the platform function.
As a JetBuzz member, you have specific rights over your personal data. We fully respect and uphold these rights.
To exercise any of these rights, contact our support team. JetBuzz will respond within 30 business days.
JetBuzz uses industry-leading technology to keep your data secure. Our security team monitors systems around the clock.
Your Role
Regardless of the security measures we provide, keeping your password strong and not sharing it with anyone is your responsibility. JetBuzz will never ask for your password or OTP.
JetBuzz is strictly for users aged 18 and above. We do not knowingly collect data from minors. Should any such data be collected inadvertently, it will be deleted immediately.
A note to parents – please be mindful that your child does not access this platform. If you have any concerns, contact us.
JetBuzz uses certain third-party services such as game providers, payment gateways, and analytics tools. Each of these services has its own privacy policy.
- Game Providers (e.g. Evolution, Ezugi): For live games.
- Payment Providers (bKash, Nagad): For processing transactions.
- Security Services: For fraud detection.
JetBuzz verifies the data protection standards of these third parties and works only with trusted partners.
JetBuzz may update this Privacy Policy from time to time. You will be notified via your registered email or mobile number before any significant changes take effect.
Changes take effect 14 days after they are published. If you do not raise any objections within this period, you will be considered to have accepted the changes. The date of the latest update is always displayed at the top of the page.
Keep Notifications Enabled
If push notifications are enabled on the JetBuzz app, you'll be notified as soon as the policy changes.
For any privacy-related questions, complaints, or requests, please get in touch with us. We're always here to help.
Privacy complaints will receive an initial response within 7 business days and a full resolution within 30 business days of submission.
JetBuzz Data Protection Highlights
We don't just talk about data protection — we deliver it.